Installed and active but no queries

The database was reset. Try the same website (blocked above) and see if it registers.
Check out the query log. See if you have entries there.

Run a pihole -r and repair. I think there are some permission issues there and hopefuly a repair will fix that

done, no change

sudo ls -l /etc/pihole/ and uname -a ?

I wish i had good news with that.

Whats the output of those commands?

sudo ls -l /etc/pihole/ and uname -a
ls: cannot access and: No such file or directory
ls: cannot access uname: No such file or directory
/etc/pihole/:
total 11452
drwxr-xr-x 2 pihole pihole 4096 May 21 19:49 .
drwxr-xr-x 121 root root 12288 May 21 18:50 ..
-rw-r--r-- 1 root root 633 May 18 16:40 adlists.list
-rw-r--r-- 1 root root 17 May 21 16:37 GitHubVersions
-rw-r--r-- 1 root root 4353705 May 21 18:50 gravity.list
-rw-r--r-- 1 root root 1321 May 21 18:50 install.log
-rw------- 1 root root 1552348 May 21 18:50 list.0.raw.githubusercontent.com.domains
-rw------- 1 root root 480388 May 21 18:50 list.1.mirror1.malwaredomains.com.domains
-rw------- 1 root root 638705 May 21 18:50 list.2.sysctl.org.domains
-rw------- 1 root root 7128 May 21 18:50 list.3.zeustracker.abuse.ch.domains
-rw------- 1 root root 613 May 21 18:50 list.4.s3.amazonaws.com.domains
-rw------- 1 root root 43642 May 21 18:50 list.5.s3.amazonaws.com.domains
-rw------- 1 root root 1772023 May 21 18:50 list.6.hosts-file.net.domains
-rw-r--r-- 1 root root 2766470 May 21 18:50 list.preEventHorizon
-rw-r--r-- 1 root root 15 May 21 19:40 localbranches
-rw-r--r-- 1 root root 46 May 21 18:50 local.list
-rw-r--r-- 1 root root 41 May 21 19:40 localversions
-rw-r--r-- 1 root root 234 May 21 18:50 logrotate
-rw-r--r-- 1 pihole pihole 20480 May 21 19:49 pihole-FTL.db
-rw-r--r-- 1 pihole pihole 20480 May 21 18:34 pihole-FTL.db.old
-rw-r--r-- 1 root root 239 May 21 18:50 setupVars.conf
-rw-r--r-- 1 root root 239 May 21 18:50 setupVars.conf.update.bak
-rw-r--r-- 1 root root 117 May 18 16:40 whitelist.txt

What is the output of /var/log/pihole.log ?

File output is quite huge, is there a way to attach the file to you here?

I'd say the last 5-6 lines will be enough ...

May 22 08:56:13 dnsmasq[30177]: query[A] 00:11:32:2C:68:44 from 192.168.7.2
May 22 08:56:13 dnsmasq[30177]: cached 00:11:32:2C:68:44 is NXDOMAIN
May 22 08:56:14 dnsmasq[30177]: query[A] 00:12:3F:CF:E7:A9 from 192.168.7.2
May 22 08:56:14 dnsmasq[30177]: cached 00:12:3F:CF:E7:A9 is NXDOMAIN
May 22 08:56:14 dnsmasq[30177]: query[AAAA] dns.msftncsi.com from 192.168.7.1
May 22 08:56:14 dnsmasq[30177]: cached dns.msftncsi.com is fd3e:4f5a:5b81::1
May 22 08:56:14 dnsmasq[30177]: query[A] dns.msftncsi.com from 192.168.7.1
May 22 08:56:14 dnsmasq[30177]: cached dns.msftncsi.com is 131.107.255.255
May 22 08:56:19 dnsmasq[30177]: query[AAAA] dns.msftncsi.com from 192.168.7.1
May 22 08:56:19 dnsmasq[30177]: cached dns.msftncsi.com is fd3e:4f5a:5b81::1
May 22 08:56:19 dnsmasq[30177]: query[A] dns.msftncsi.com from 192.168.7.1
May 22 08:56:19 dnsmasq[30177]: cached dns.msftncsi.com is 131.107.255.255

Something is really jacked up there.
I've never seen MAC addresses to be "requested" for resolving (one is your Synology and the other is a Dell).

Something in your network is doing that and you need to fix it first.

Here's a good read about arp
http://www.erg.abdn.ac.uk/users/gorry/course/inet-pages/arp.html

teah i wa wondering why the nxdomain stuff was in there too.

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